Account
Account Deletion
Members can request permanent account deletion from the Flexicurl app. This page explains the process, the information removed, and records that may need to be retained.
Last updated: June 13, 2026
How to Delete Your Account
To delete your member account, follow these steps:
If you cannot access your account, contact support at support@example.com using your registered email address or phone number.
- Log in to your member account.
- Go to Profile or Account Settings.
- Select "Delete Account".
- Confirm the deletion request.
- The account will be scheduled for deletion after verification.
Information That Will Be Deleted
When your account deletion request is completed, the following information linked to your member account will be deleted:
- Member profile details.
- Name.
- Email address.
- Phone number.
- Profile photo, if any.
- Saved preferences.
- Account login credentials.
- App activity linked directly to the member account.
Information That May Be Retained
Some information may be kept when required for legal, security, fraud prevention, dispute resolution, or business record purposes.
- Payment or transaction records.
- Support communication history.
- Security logs.
- Fraud prevention records.
- Records required by law or tax regulations.
Deletion Timeline
- Account deletion requests are usually processed within 7 to 30 days.
- Some retained records may remain stored for a longer period if legally required.
- Once deleted, the account cannot be restored.
Important Note
Deleting your account is permanent. You may lose access to your profile, history, saved data, and member benefits.