Your account

Delete Your Account

FlexiCurl provides permanent account deletion directly in the mobile app. You do not need to call or email us to complete the normal deletion flow.

Last updated: November 6, 2026

At a glance. Account deletion is permanent. Review active tickets, unresolved refunds, and any clubs or events you manage before continuing.

Delete in the FlexiCurl app

Use the signed-in mobile app so we can verify that the request comes from the account owner.

Open FlexiCurl and sign in to the account you want to delete.
Open Profile, then select Settings.
Choose the Account tab and scroll to the Danger zone.
Select Delete account and review what will happen.
Type DELETE exactly, then confirm. Your sign-in provider may require you to authenticate again.

What happens immediately

Your FlexiCurl profile and activity-interest selections are removed.
Your personal name, email address, profile photo, and active onboarding state are cleared from the FlexiCurl account.
The account is disabled and cannot sign in to protected FlexiCurl features or silently recreate itself.
Your current Firebase authentication user is deleted after the FlexiCurl deletion succeeds. A recent sign-in may be required by Apple, Google, or another authentication method.
Locally stored session and account state are cleared from the app after deletion completes.

Records that may remain

Deletion removes your active account and personal profile. Limited records may remain where they are needed to preserve transactions, other users' rights, platform integrity, or legal obligations.

An anonymized internal account identifier used by database relationships.
Ticket orders, payment references, discounts, refunds, chargebacks, and accounting records.
Event ownership, organizer actions, authored-content references, and audit history needed to keep shared clubs, events, or transactions consistent.
Check-in, fraud-prevention, security, support, and dispute records where continued retention is reasonably necessary or legally required.

Tickets, payments, and organizer access

Deleting an account does not automatically cancel an event, cancel a completed order, or create a refund.
Resolve a pending refund, payment dispute, or ticket transfer before deletion whenever possible.
If you manage a club, organization, or upcoming event, transfer or resolve those responsibilities first so members and ticket holders are not left without an authorized manager.
A guest ticket already claimed by another account belongs to that claimant and is not deleted with the purchaser's account.

If deletion cannot finish

Authentication providers sometimes require a recent sign-in before deleting their user record. If the app asks you to confirm your identity, complete that step and retry. FlexiCurl does not ask you to email your password or payment credentials.

If you cannot access the account or the in-app process repeatedly fails, email support@flexicurl.fit from the address associated with the account. We may request limited information to verify ownership. Do not send a password, UPI PIN, card details, QR token, or ticket claim link.

After deletion

Deletion cannot be undone and the disabled FlexiCurl account cannot be restored. If you later want to use FlexiCurl again, contact support before attempting to create another account with the same sign-in identity.