Terms & Conditions

• You must be legally capable of agreeing to these Terms. If local law requires parental or guardian consent, you may use FlexiCurl only with that valid consent.
• Provide accurate information, keep your sign-in method secure, and promptly update information that changes.
• You are responsible for activity performed through your account and must tell us promptly if you believe it has been compromised.
• One person must not create deceptive accounts, impersonate another person, evade restrictions, or transfer an account without permission.

FlexiCurl helps people discover and participate in fitness communities, clubs, challenges, and events. It also gives authorized teams tools to publish content, manage memberships and roles, organize events, sell tickets, issue passes, and check attendees in. Features may change as the service develops.

• Organizers must publish accurate event, venue, schedule, capacity, price, eligibility, refund, and safety information.
• Organizers must have the rights and permissions needed for their club, event, sponsor, venue, imagery, and other content.
• Authorized team members may view member or attendee information only for legitimate community and event operations and must protect it from misuse.
• Organizers are responsible for delivering their activity, complying with applicable licensing, tax, consumer, accessibility, and safety duties, and responding to attendee concerns.
• FlexiCurl may review, restrict, archive, or remove a club, event, organizer, or listing that is misleading, unlawful, unsafe, abusive, inactive, or inconsistent with these Terms.

• Do not duplicate, resell, forge, manipulate, publicly post, or misuse a QR pass or claim link.
• A valid pass does not override lawful venue rules, identity checks, age restrictions, safety requirements, or an organizer's right to refuse entry for legitimate reasons.
• Check-in records may be created or reversed by authorized event staff. Attempting repeated or unauthorized entry may cause a ticket or account to be restricted.
• Guest assignment does not create a separate account. A guest who claims a ticket must have or create their own eligible FlexiCurl account.

• Cancellation and refund eligibility depend on the event listing, organizer policy, payment-provider rules, applicable law, and the status of the ticket or event.
• Unless the law requires otherwise, a coupon or change of plans does not automatically create a right to a refund after a completed purchase.
• Refunds may take time to appear and normally return through the original payment method. Payment-provider or banking timelines are outside FlexiCurl's direct control.
• If an event is materially changed or cancelled, the organizer is responsible for communicating the available remedy, subject to applicable law and platform controls.
• For a payment or ticket problem, contact support@flexicurl.fit with the event and order reference. Never email card details, a UPI PIN, password, QR token, or claim-link token.

You retain ownership of content you create. You grant FlexiCurl a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, display, and distribute that content only as reasonably needed to operate, secure, promote, and improve the service. This licence ends when the content is deleted, except for cached copies, lawful retention, and content that must remain with a transaction or another user's activity.

• Upload only content you own or are authorized to use.
• Do not post unlawful, threatening, harassing, hateful, sexually exploitative, deceptive, defamatory, privacy-invasive, or infringing content.
• Do not expose another person's personal information, image, attendance, or location without an appropriate basis or permission.
• Do not manipulate challenges, polls, reactions, attendance, rankings, ticket inventory, reviews, or other community signals.
• We may remove content and restrict features when reasonably necessary to protect users, enforce these Terms, or comply with law.

• Do not use FlexiCurl for fraud, illegal activity, harassment, stalking, discrimination, or physical harm.
• Do not bypass access controls, rate limits, ticket checks, payment steps, role permissions, or security measures.
• Do not scrape, harvest, sell, or misuse another user's data or organizer roster.
• Do not upload malware, probe vulnerabilities without permission, interfere with the service, or use automated access that creates risk or unreasonable load.
• Do not reverse engineer or copy protected parts of FlexiCurl except where applicable law expressly permits it.

FlexiCurl uses or links to services operated by others, including Apple, Google, Firebase, Razorpay, maps, app stores, organizer websites, and event locations. Their terms and privacy practices may apply. We are not responsible for a third-party service, venue, organizer, or external link except to the extent required by law.

To the extent permitted by law, FlexiCurl is provided “as is” and “as available.” We do not guarantee uninterrupted access, that every listing is accurate, that an organizer will perform as expected, or that a particular event, community, result, ranking, or fitness outcome will occur. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

To the maximum extent permitted by law, FlexiCurl is not liable for indirect, incidental, special, punitive, or consequential loss, or for loss caused by an organizer, venue, participant, third-party service, unsafe activity, unauthorized sharing of a pass or claim link, or events outside our reasonable control. Nothing here limits liability that applicable law does not allow us to limit, including liability for fraud or wilful misconduct.

Questions about these Terms can be sent to support@flexicurl.fit. Include enough information for us to understand the issue, but do not include passwords or sensitive payment or ticket credentials.